Warranty Policy

Kohree provides a one-year warranty for all products, covering manufacturing defects. Please note that the warranty is only valid for the original owner who purchased the product from our official website kohree.com, or an authorized retailer. Specific warranty time frames may vary for each product, so please refer to the individual product for more details.

At Kohree, we prioritize our customers and want them to know that we fully support the quality and reliability of every item bearing our name. It is important to note that tampering with or altering the unit will void the warranty, and any unauthorized service will also void the warranty. To initiate any warranty service, please check out the original sales receipt or order detail page to find the order number. Submit the order number in the contact us form.

Our customer support will reply to you in 3 to 6 business days for any warranty-related concerns.

Thank you for choosing Kohree.

 

Appreciate for your dedication!

Exclusive 18% Sitewide Discount

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On Orders Over $35

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FAQs

We are pleased to offer you a special discount. To prevent misuse of the promo code, we kindly ask you to contact our customer service team for a quick identity verification. Once verified, we will issue a discount code to your account for you to use.

Please check if your email inbox is blocking our marketing messages. If you still cannot find the email, feel free to contact our customer service team for assistance. Thank you for your cooperation.

Thank you for subscribing to our newsletter. Since discounts cannot be combined on certain products, the new user subscription coupon cannot be applied to them.

Currently, the following SKUs are excluded from using the new user coupon:

KR3414, KR4116, KR6631, HP414, KR6456, KR6481, KR6457, HY011,KR3411.

If you have any questions, feel free to reach out to our customer service team.